Refund Policy
Effective Date: 29 January 2026
Refunds are processed only after successful return and inspection of the product.
Eligible Refunds
- Damaged or defective products
- Incorrect items delivered
- Missing items in the order
Refund Method
- Refunds will be issued to the original payment method
- Processing time: 7–10 business days after approval
Non-Refundable Items
- Used or altered products
- Beauty and personal care items (if opened)
- Items purchased during clearance sales (unless defective)
🔁 Return Policy
Effective Date: 29 January 2026
Return Eligibility
- Returns must be requested within 7 days of delivery
- Products must be unused, unwashed, and in original packaging
Return Process
- Contact our support team with order details
- Get return approval and instructions
- Ship the product back as per guidance
Return Shipping
- Return shipping costs may be borne by the customer unless the item is defective or incorrect
Rejected Returns
Returns not meeting policy conditions will not be accepted.